Privacy Policy

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This privacy policy discloses the privacy practices for citizenscompanies.com and citizensresources.com (each of them the “Site”), operated by Citizens Resources LLC, 160 Federal St, 18th Floor Boston, MA 02110 (“Citizens” or “We”). This privacy policy applies solely to information collected by the Site. It will notify you of the following:

1. What personally identifiable information is collected from you through the Services, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.

Information That is Automatically Collected; Cookies; Do Not Track

We may collect and store non-personally identifiable information that is generated automatically as you use the Site, such as information about your computer’s connection to the Internet. This information includes internet protocol (IP) addresses, the geographic area where you use your computer and mobile devices (as indicated by an IP address or similar identifier) and the associated URL and business name, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click-stream data. We may use this information, which does not identify individual users, to analyze trends, to improve our understanding of visitor interests, to administer the Site, to track users’ movements around the Site and to gather demographic information about our user base as a whole. We do not link this automatically collected data to personal information.

We may also use a standard feature found in browser software called “cookies” or similar technologies, in accordance with industry standards. Cookies are pieces of program code that reside on a site visitor’s hard drive. By showing how and when visitors use the Site, cookies help us deliver advertisements, identify how many unique users visit us, and track user interests, trends, and patterns, all of which helps us make our Site more useful. Cookies also may prevent you from having to re-enter your contact and/or preference information as you navigate to the Site. Usage of a cookie is not linked to any personally identifiable information on the Site.

You can opt out of the use of cookies by adjusting your browser settings to disable cookies or warn you before accepting a cookie or opting for “Do Not Track” features. Look for the cookie options in your browser in the options or preferences menu. We do not override these settings or options and encourage you to use them to enhance your choices and personalize your experiences.

The Site also may use web beacons (single-pixel graphic files also known as “transparent GIFs”) to access cookies and to count users who visit the Site. Web beacons are small, transparent graphics that are placed on web pages to track how visitors arrive at a website and what they do there. We may use web beacons to help us analyze how visitors use the Site and to compile statistical data.
Do Not Track is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. At this time, we do not respond to Do Not Track browser settings or signals.

Information you Provide to Us Voluntarily

In addition to information that is automatically collected, Citizens may also collect and store information (including, but not limited to, personally identifiable information such as your name, address, email address, and telephone number) that you provide voluntarily. We will not sell or rent this information to anyone.

How We Use This Information

We may use the information collected or provided by you, whether personally identifiable or otherwise, for purposes of: processing your information request or processing any other request; providing you with services and communications you have requested; notifying you of important changes or additions to our Site; sending you email updates and other communications we think may be of interest to you; requesting your participation in surveys; delivering our Site content to you; measuring Site traffic; and improving the Site and the services and features offered via the Site.

Identifying and non-identifying user information and data may be disclosed or distributed to a third party with which we enter or reasonably may enter into a corporate transaction, such as, for example, a merger, consolidation, acquisition, or asset purchase.

Citizens reserves the right to disclose information we maintain when required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on us; (b) protect and defend our rights or property; and, (c) act under exigent circumstances to protect the personal safety of our users or the public.

Unless you ask us not to, we may contact you via email in the future to tell you about new or updated services, promotions, or changes to this privacy policy. Opting out of communications may be done by selecting the opt-out option in the communication itself.

Links From Our Site To Other Sites

Our Site may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security

We use physical, electronic, and procedural safeguards to protect your information. Our infrastructure is hosted and managed within Network Solutions’ hosting service, which continually manages risk and undergoes recurring assessments to comply with industry standards. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Please be advised that the security and confidentiality of any communication or material transmitted through the Internet or any wireless network, including via our Site, email or text messages, cannot be and is not guaranteed.

Your Access to and Control Over Information

You can do the following at any time by contacting us via email at resources@citizenscompanies.com:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

We reserve the right to confirm the identity of the requester and limit the frequency of an individual’s requests.

Sharing

Aggregated demographic information may be shared with our partners and/or advertisers. This is not linked to any personal information that can identify any individual person. We may partner with another party to provide specific services, such as credit card processing and site administration/operation, and we will share names or other contact information that is necessary for the third party to provide these services.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at resources@citizenscompanies.com.

Effective Date: July 26, 2019